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Safety

Tour wholesalers, travel agents and independent travelers, for the first time, have a way to determine helicopter flightseeing operators who have the highest regard for safety. Era Helicopters is a member of TOPS, who's mission is to provide the public with access to scenic areas while in the care of good, safe, and professional helicopter air tour operators. Click here for more detailed information on TOPS.

For a free color brochure or reservations, please call 1-800-843-1947 or email us at contact@eraflightseeing.com.

Top Safety


Era’s Commitment to Safety

Each mission is backed by a team of pilots, maintenance technicians, and support crews that receive continuous training in their fields of expertise. This ongoing education includes state-of-the-art flight simulator training and detailed emergency procedures instruction.

Era maintenance crews are continually trained to meet the high standards of Era, the Federal Aviation Administration (FAA) and numerous aircraft manufacturer training programs. Era utilizes advanced diagnostic techniques, a comprehensive computerized inventory program for spare parts, and a sophisticated record-keeping system. Era employs the best trained maintenance crews to ensure the Era fleet is in the finest mechanical condition.

Era’s management philosophy was founded on an unwavering commitment to safety excellence in every aspect of its operations. In January 2005, Era adopted a Safety Management System (SMS), which focuses on safety training, evaluation, and communications.

Era Safety Commitments

Era management is strongly committed to safety in all aspects of its operation. The company has adopted a Safety Management System that focuses on training, evaluation, communication and follow up in all matters related to safety.

Objectives of our Safety Strategy

All levels of management will be clearly committed to safety
We will have clear employee safety metrics, with clear accountability.
We will have open safety communications.
We will involve everyone in the process.
We will provide the necessary training to build and maintain meaningful ground and flight safety leadership skills.
The safety of our employees, customers and suppliers will be a Company Strategic Issue.

Core Values

Safety, Health and the Environment
Ethical Behavior
Valuing People


Fundamental Beliefs

Our fundamental safety beliefs at Era are:

Safety is a core business and a personal value
Safety is a source of our competitive advantage
We will strengthen our business by making safety excellence an integral part of all flight and ground activities.
We believe that all accidents and incidents are preventable
All levels of management are accountable for our safety performance, starting with the Chief Executive Officer

Core Elements of Era's Safety Strategy Top Management Commitment

Safety excellence will be a component of our mission
Senior leaders and management will demonstrate their continual commitment to safety
Senior leaders will hold management and all employees accountable for safety performance

Responsibility & Accountability of All Employees

Safety performance will be an important part of our management/employee evaluation system
We will recognize and reward flight and ground safety performance
We will make everyone aware of the safety rules and processes as well as their personal responsibility to observe them

Clearly Communicated Expectations of Zero Incidents

We will have a formal written safety goal and we will ensure everyone understands and accepts that goal
We will have a communications and motivation system in place to keep our people focused on the safety goal

Auditing and Measuring for Improvement

Management will ensure regular safety audits are conducted and that everyone will participate in the process
We will focus our audits on the behavior of people as well as the conditions of the operating area
We will establish both leading and trailing performance indicators to help us evaluate our level of safety

Responsibility of All Employees

Each one of us will be expected to accept responsibility and accountability for our own behavior.
Each one of us will have an opportunity to participate in developing safety standards and procedures.
We will openly communicate information about safety incidents and will share the lessons with others.
Each of us will be concerned for the safety of others in our organization.

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Hours of Operations & Phone Numbers
Juneau (seven days a week)
May 1st through Sept 25th
8 am to 5 pm
phone: 907-586-2030
fax: 907-463-3959

Denali (seven days a week)
May 10th – Sept 21st
7 am to 7 pm
phone: 907-683-2574
fax: 907-683-1262

Toll Free: (800) 843-1947↵
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